We understand that you might occasionally need to return a product, whether it's because it's faulty, damaged or just ordered by accident.

We want to make it as easy and efficient as possible for you to return and replace items - you can raise a Returns Request (RMA) from your My Account section in the main menu - simply select 'Returns' and you will be able to raise and monitor the status of any RMAs being processed.

Below is our Returns Policy that outlines how we can make your experience as efficient as possible - please note, these are in addition to our standard Terms & Conditions:

• a Returns number must be obtained before any goods can be returned.
• a valid Returns number must be visible on the outside of the packaging when returning goods.
• any Returns received without an appropriate Returns number may be rejected, and returned to the sender without inspection.
• each item to be returned must have with it, a printed copy of its accompanying returns details. This containing the Returns number, a detailed fault description, the invoice number to which the product is associated.
• a Return is valid for a period of thirty days. If no goods are received within this time, the Return will be cancelled.
• all goods are returned at the customers' expense, and must be sufficiently packaged to avoid transit damage, with the original documentation, software and accessories.
• we are not liable for loss or damage whilst goods are in transit.
• goods that are returned in person will be issued with a Returns number upon receipt of the sales invoice, assuming the goods are not damaged or incomplete.
• no goods will be accepted without proof of purchase.
• all goods will be returned to the original invoice address.
• once received, Target will notify the customer with an update regarding the Return with 14 business days via the customer's My Account page.
• a minimum charge of £10 may be incurred for any goods that are not found to be faulty. In this circumstance, the customer shall also pay the return carriage charge, and no goods will be returned without payment of these charges. In the event that payment is not made within 21 calendar days of notification, the goods may be disposed of.
• we reserve the right to refuse to restock any goods which have been:
  • supplied in accordance with the order
  • returned incomplete
  • returned without the manufacturers packaging or with defaced packaging.
  • returned in a non-resalable condition.
• goods that are returned for restocking may have a minimum restocking fee of 10% applied (minimum value £5), plus a testing fee of £10.
• where an advanced replacement is organised, a charge will be applied to the customer's account for the replacement product, but will be credited as soon as the faulty product is received.
• where a swap-out (delivery & collection) is organised, the collection must be available at the point of delivery of the replacement, otherwise the customer will be liable for the cost of the return and may be charged for a failed collection.